Have a question about signing in without a password? Here are answers to the most common questions.
Passwordless login reduces password-related issues (forgotten passwords, reuse, and phishing). One-time codes are time-limited and single-use.
If you have both connected to your profile, either one can work. For best results, open the email or enter the code on the same device/browser you started on.
If the phone number we have on file for you isn't up to date, you won't be able to log in using that number.
Please
click here to let us know you'd like your information updated.
For email: check Spam/Promotions and confirm the email is correct. For text: confirm the number is correct and that you have cell service.
If you don't receive the code within a few minutes, try again and make sure you're using the email/number connected to your profile.
Yes—each code is time-limited and can only be used once. If you didn't request a code, you can ignore it.